Legal
Privacy Policy
The privacy policy Velocity.
Last updated June 4, 2026.
This Privacy Policy explains how Velocity ("we," "us," or "our") collects, uses, and protects your information when you use the Velocity website, applications, and workflow automation services (together, the "Service").
By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
Information We Collect
We collect the following types of information:
Information you provide. This includes your name, email address, billing details, account credentials, and any data you submit when you contact us or fill out a form.
Workflow data. When you build and run Workflows, we process the data, files, and credentials you connect to the Service in order to perform the automations you've configured.
Integration data. When you connect a Third-Party Service, we receive and process data from that service as needed to run your Workflows.
Usage data. We automatically collect information about how you interact with the Service, such as pages visited, features used, device and browser type, IP address, and timestamps.
Cookies and similar technologies. We use cookies and similar tools to operate the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the Service.
Run the Workflows and automations you configure.
Process payments and manage your Subscription.
Communicate with you about your Account, updates, and support requests.
Improve and develop new features.
Monitor usage, detect fraud, and protect the security of the Service.
Comply with legal obligations.
Legal Bases for Processing
Where applicable law requires it, we process your personal data on the following legal bases: to perform our contract with you, to comply with legal obligations, for our legitimate business interests, and with your consent where required.
How We Share Your Information
We do not sell your personal information. We share information only in these circumstances:
Service providers. We share data with trusted third parties who help us operate the Service, such as hosting, payment processing, and analytics providers, under obligations of confidentiality.
Third-Party Services. When you connect an integration, we exchange data with that service as needed to run your Workflows.
Legal requirements. We may disclose information if required by law, regulation, legal process, or governmental request.
Business transfers. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal data for as long as your Account is active or as needed to provide the Service. We may retain certain information after account closure where required for legal, accounting, or security purposes. You may request deletion of your data as described below.
Data SECURITY
We implement reasonable technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
INTERNATIONAL DATA TRANSFERS
Your information may be processed and stored in countries other than your own. Where we transfer data across borders, we take steps to ensure it receives an adequate level of protection consistent with applicable law.
YOUR RIGHTS
Depending on your location, you may have the right to:
Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request deletion of your data.
Object to or restrict certain processing.
Receive a copy of your data in a portable format.
Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at [privacy email]. We will respond within the timeframe required by applicable law.
Third-Party Integrations
The Service lets you connect to Third-Party Services. Your use of any Third-Party Service is governed by that provider's own terms and privacy policies. We are not responsible for the availability, accuracy, or conduct of any Third-Party Service. Connecting a Third-Party Service authorizes Velocity to exchange data with it as needed to run your Workflows.
CHILDREN's PRIVACY
The Service is not directed to individuals under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
Privacy
Your use of the Service is also governed by our [Privacy Policy], which explains how we collect, use, and protect your information. By using the Service, you consent to the practices described there.
THIRD-PARTY LINKS AND SERVICES
The Service may contain links to or integrations with third-party websites and services. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
Contact
If you have questions about this Privacy Policy, or how we handle your data, contact us at:
